What happens if the location services are turned off on my phone?

If the location services are turned off on your phone, emergency calls can still be placed to law enforcement and your profile will be able to be viewed. However, your GPS location will not be displayed on the dispatch software. In the event that this happens, the...

What if I accidentally make a call?

If you accidentally make a call, communicate clearly and quickly to the emergency responder that your call is a false alarm. The law enforcement officer is trained on how to handle false alerts and expects they may happen once in a while. Please communicate that there...

How can I find my keys?

First, clip the POM to your keychain. If your keys go missing, you can utilize your POM to help you find them! Open the POM app and go to ‘POM Settings’. Select ‘Ring POM’ and your POM will start ringing and vibrating. This will help you locate your misplaced keys....

How do I make an emergency call with the POM?

With the POM on and connected, tap the center button three times. This will initiate a voice call* through your phone and the POM’s speakers. The POM will send your profile and GPS location to a law enforcement officer. If you are calling outside our your geofence**,...

How do I discreetly text or call my friends with the POM?

Click on the menu and go to the ‘POM.ME’ section of the app. Click on the ‘Call a Friend’ and ‘Text a Friend’ features to set them up. You can select which contact you want the calls and texts to go to. After setting up the contact, make sure to toggle the feature ON....