I’m having trouble connecting my POM. How do I troubleshoot?

If you are having trouble connecting your POM to your phone, click on the ‘Troubleshooting’ button in your app. This will prompt you to forget “POM Data” (iPhones only) and “POM Audio” in your Bluetooth settings. Hold the center button and the side button down for 10...

How do I reset my POM?

Hold the emergency button and side button down simultaneously for 10 seconds. You will hear the POM say “Reset” and “Shut Down”. If the device doesn’t react on any button activity, please plug the device in to charge. This will reset the device as...