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What Is Rapid Response?

What Is Rapid Response?

With the POM, it’s easy to connect to safety–three taps and help is on the way. But where does that help come from? For campuses, it’s typically that institution’s security team. If you’re a POM Personal user, however, we’re proud to share that we’ve partnered with Rapid Response, an industry-leading 24/7 emergency dispatch center. 
Rapid Response has a 25-year track record of excellence and employs over 550 professionals in their self-sustaining, high-network security facilities in Syracuse, NY and Corona, CA. The company is the recipient of numerous awards, including the TMA Central Station of the Year, which cited its three-pronged “people, training, and technology approach.” Its technology and growth were also recently recognized by the New York State Governor’s Office.
For POM, the company acts as a 24/7 emergency call center. This means that when a POM user triple taps their device, a Rapid Response dispatcher receives the call and can talk to you directly through the POM. 
The dispatcher will not only be able to see your location and profile information, but they can also track your movements to help ensure the right help gets to exactly where you are in real time. If you’re able to speak to the dispatcher, you can specify what help you need (police, ambulance, or firefighters). If you’re in a situation where you can’t talk freely, a police dispatch will be sent. In this way, peace of mind is truly something anyone can put in their pocket.

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What Is Rapid Response?

With the POM, it’s easy to connect to safety–three taps and help is on the way. But where does that help come from? For campuses, it’s typically that institution’s security team. If you’re a POM Personal user, however, we’re proud to share that we’ve partnered with...

Case Study: Creighton University

Like many college campuses, Creighton University in Omaha, NE has over 30 blue light emergency phones across its campus. However, these phones hadn’t been used for a legitimate emergency call in over a decade. This technology is dated and costly to maintain. It also...

POM Safe Profile: Sage University Student Alexandria Iglesia

Thousands of students in the US rely on POM for safety. One of them is Alexandria Iglesia, a sophomore at Sage University. Read on for exactly why she’s headed back to school with the POM. What's your favorite POM feature?  My favorite POM feature is being able...

POM Safe Profile: Realtor Darren Klein

A licensed agent for eXP Realty in Montclair New Jersey, Darren Klein’s decade in the business has taught him a thing or two about staying safe. We caught up with him and got his 411 on meeting new people safely on the job.  How did you get into real estate? I’ve been...

Introducing POM Personal

Over the past four years we’ve been on a mission to provide a smarter, more effective way to put safety at the touch of a button. Until last year, we were exclusively focused on providing thousands of POM devices to college campuses and hospital systems. But in light...

IAHSS Conference 2019

The POM team had a great few days at the IAHSS conference in Orlando this week, and we wanted to share our biggest highlights and takeaways. It was a high-quality group of speakers, exhibitors, and attendees...

POM Update

We have been changing a few things around here and are getting ready for some big changes. More recently, if you haven't noticed, we've changed from POMCO to POM Safe. We are in the process of making some updates to the site and POM so stay tuned! The POM Team

POM Safe Profile: Sage University Student Alexandria Iglesia

POM Safe Profile: Sage University Student Alexandria Iglesia

Thousands of students in the US rely on POM for safety. One of them is Alexandria Iglesia, a sophomore at Sage University. Read on for exactly why she’s headed back to school with the POM.

What’s your favorite POM feature? 

My favorite POM feature is being able to have a choice of who to reach out to if I’m in danger. The POM device provides me with more options to contact someone besides Public Safety if I’m in need of help. Personally, I have my mother as that contact, and the POM will send a text message to her if I indicate that I’m in an unsafe situation. My mom and I have a code, and if she receives that code she knows I need help.

When do you normally use your POM?

I use my POM all the time! It’s on when I arrive to campus and I also use it when I go with friends or even by myself. If I’m out by myself i feel so much safer with it device with me. It provides me and my family a piece of mind.

What’s your favorite place to keep your POM (on your lanyard, keychain, bag etc)?

I typically keep my POM device with my keys. My keys are always with me and so is my POM. 

How does POM improve your sense of personal safety?

It definitely gives my family and me peace of mind when I’m out and about. I’m just a click away to safety.

POM Safe Profile: Realtor Darren Klein

POM Safe Profile: Realtor Darren Klein

A licensed agent for eXP Realty in Montclair New Jersey, Darren Klein’s decade in the business has taught him a thing or two about staying safe. We caught up with him and got his 411 on meeting new people safely on the job. 

How did you get into real estate?

I’ve been a real estate agent for the past 10 years. I’m a pretty social guy and I have a strong business background, and I love that there’s something new every day. You wear many different hats whether it’s marketing or an inspection and not tied to a desk.

 

How does safety play into your work?

When I chose this career, I never thought my safety would be an issue. But spend enough time showing homes and you quickly learn it is. I’d say there’s many one realtor out of a hundred who hasn’t been in an uncomfortable situation. Agents and brokers talk a lot about safety, the do’s and don’ts, but the truth is our job is all about meeting people we haven’t met before, and there are situations that can go bad very fast. 

 

Not all of us are showing houses, but be it a work meeting or a date, we all occasionally have meetings with new people in unfamiliar environments. Any tips that you’ve developed on the job?

First off, I only meet people in daylight. I always take my keys out, and I let them walk in front of me, including up and down any stairways. If they want to go to the basement, I say I’m allergic and stay back. 

I also used to have a system with my wife: I would let her know when I had a showing, I’d give her the address of the property, and I’d have her call me at a specific time. She would ask me what I wanted for dinner–Chinese food or pizza. If I said Chinese food, she knew that was the signal to call the police. 

 

Now that you have a POM, how do you use it?

I keep the POM in my front pocket and then I keep my hand over the front pocket. It’s very reliable, very discreet, and much less complicated than constantly having to talk about fake dinner plans. 

 

Introducing POM Personal

Introducing POM Personal

Over the past four years we’ve been on a mission to provide a smarter, more effective way to put safety at the touch of a button.

Until last year, we were exclusively focused on providing thousands of POM devices to college campuses and hospital systems. But in light of strong demand, we’re now making it available to the consumer market to give everyone an extra layer of protection.

For us, this mission is personal. In 2012, we lost a dear friend to a random act of violence, a tragedy that may have been avoided if they had fast, accurate, and discreet access to emergency responders.

POM Personal is equipped with all the key features that have made the POM an essential device among students and healthcare workers. Available on both monthly and yearly plans, it requires no setup beyond activation and an app download. From there, direct path to emergency help is just a tap away.

We’re incredibly excited about this new chapter, and look forward to providing you with an additional layer of safety through the POM, and to spreading some peace of mind together.

IAHSS Conference 2019

IAHSS Conference 2019

The POM team had a great few days at the IAHSS conference in Orlando this week, and we wanted to share our biggest highlights and takeaways. It was a high-quality group of speakers, exhibitors, and attendees (and caterers!). A big thank you to everyone that came to the booth and took time to share their thoughts and feedback.