Be sure to check your text messages AND your email inbox. Check your spam folder too! After 5 minutes, if no confirmation code is received, close out the POM app and re-open it. Create a new account and make sure that your email address and phone number are entered correctly. You should receive a confirmation code shortly thereafter. If you still don’t receive the code, still, please email support at firstname.lastname@example.org with the subject “Confirmation Code”. Please include your name, phone number, and the email address you used to create your profile.